Bike Auckland Incorporated is a non-profit organisation based in Auckland, New Zealand.


At Bike Auckland Incorporated, we are committed to protecting your privacy. Your privacy is very important to us and we want you to be assured that our privacy practices are held to the highest standard.

What information do we collect?

We collect information from you when you lend us your name or fill in a form.

When joining or donating on our site, as appropriate, you may be asked to enter your: name, email address, mailing address or phone number.

How we use the information?

We may use your personal information for the following purposes:

  • to acknowledge and thank you for your donations;
  • to let you know about the impact that your donations have made;
  • to respond to any questions you may have for us;
  • to update you on any other information related to our work that we think you may be interested in;
  • to invite you to participate in campaigns, appeals or research for Bike Auckland Incorporated;
  • and for internal analysis and record keeping.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our work, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


By using our website, you consent to the collection and use of this information by Bike Auckland Incorporated. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Refund Policy

Bike Auckland Incorporated does not generally refund donations. Once a purchase has been processed through the online form you will generally not be able to cancel the purchase. For enquiries, please contact:


Payments are made by credit card via DPS Payment Express and all transactions will be billed in New Zealand dollars. For more information about credit card security, click here.

Your credit card will be processed and charged on the day the membership or donation is received. As soon as the payment process is successful your membership will be activated. You will receive acknowledgment of your membership or donation via email.


Contacting Us

If you have any questions regarding this privacy policy, you may contact us via this form, or at